Refund and Returns Policy

Return Eligibility

We accept returns only if:

• The product is damaged, defective, or incorrect

• You contact us within 2 days of receiving the item

• The product is unused and in its original packaging

Non-Returnable Items

Returns will not be accepted if:

• The item has been used

• The item is damaged due to misuse or mishandling

• The return request is made after 2 days of delivery

Refund Process

If your return is approved:

• You can choose between a replacement or a refund

• Refunds will be issued via Easypaisa or JazzCash within 5-7 working days

How to Request a Return

 To start your return, send us a message on WhatsApp: Click Here to Chat
Or contact us via email at info@cleanxpert.online

• Please include:

  • Order number

  • Product name

  • Reason for return

Clear photos (if item is damaged)

Shipping Charges

• If the item is incorrect or damaged, we will cover the return shipping.

• If you are returning for any other reason, the shipping cost will be your responsibility.

Exchanges

We offer exchanges only for the same item in case of a defect or damage.